Goss Communications offers telephone systems to meet business communications needs for small and medium-sized companies. Our product lines include Avaya, Nortel, and Engenius wireless systems. We work with you to determine the features you need now and in the future, so that we can offer a system that has the capacity to grow with your company. Some features to consider are:

• Voice Messaging
• Conferencing
• Wireless Capabilities
• Headset Support
• Call Recording
• Call Forwarding
• Line Pooling
• Speed Dial
• Music On Hold
• Accessory Capacity (fax machines, credit card readers, modems, and others)

KEY SYSTEMS

Traditional phone systems may be referred to as “key” systems. Key-system telephone sets offer a button for each line available to that telephone set’s connection station. Key-system technology has advanced and enhanced features offered by many key systems include voice mail and messaging, conferencing, external connect- ivity (such as fax, credit card readers, etc.), wireless phone and headset connectivity, call recording, back-up and data restore capa- bilities, line consolidation capabilities over T1 or PRI, and many other features.

VoIP SYSTEMS (Voice over Internet Protocol)

VoIP systems offer software-based solutions. VoIP systems can provide cost savings with numerous features to enhance communications. With VoIP, calls may be made over a managed Internet service. This broadband transmission reduces the number of communications lines needed, as compared to traditional systems. Call center capabilities of VoIP systems offer real-time and historic reporting of call activities. Administration of VoIP systems are simplified through the software menu-driven tools.A few of the features offered by VoIP Systems include:

• Software-based PBX features with
• Analog and digital support key system functionality
• Expansion capabilities
• LAN and WAN capabilities
• VPN
• Conference bridging
• Multi-language messaging capabilities
• Many others

WIRELESS SYSTEMS

Goss Communications is an authorized reseller for EnGenius wireless systems. EnGenius products offer the longest range for phone systems that can legally be used in the United States. Depending on the conditions in the use area, the range capability can be up to five miles, and an external antenna can boost the range capability. EnGenius system capabilities offer a wireless solution that may be suitable for farm & ranch and large warehouse applications, depending on area conditions.